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Acorns Health and Fitness – Gym Memberships
During our closure, all gym memberships will be frozen.
If you pay your membership via direct debit then your usual monthly payment will not be collected on the 1st April 2020, no further monthly payments will be taken until we re-open.
Direct debits payments will restart on the 1st of the month following the month we re-open.
Annual payments and non-contractual memberships will have their memberships extended for the period matching the duration of our closure. For example, If we are closed for 3 months, then your membership will be extended by 3 months with no extra charges.
Pay as you go memberships will restart on the 1st of the month after we re-open. For example, if we re-open on a date that is mid-month then the rest of that month will not be chargeable to you. We kindly ask you to renew on the 1st of the next month or on your next visit to the centre.
If you have any queries you can contact our team at firstname.lastname@example.org
Children’s Birthday Parties
If you have booked and made a payment for a Children’s birthday party then the payment(s) will be returned to you.
A member of our Children’s birthday party team will be in contact to organise this.
If you have any queries you can contact our party manager (Lesley) via email at email@example.com
Functions & Events
If you have an event at Lordswood Leisure Centre during our closure then our team will get in touch with you to discuss postponing your event to a later date where possible.
Our team are currently postponing events 2 months ahead but we will review the situation on a weekly basis.
In the event that we cannot transfer your date we will offer you a refund.
Our function team will be in touch with you if your function or event falls within this period.
You can get in touch with our functions team via email at firstname.lastname@example.org if you have any queries.
Unfortunately both the March and May funtime has been cancelled.
We are offering all customers the option to transfer their funtime bookings to the summer holiday funtime. Any that do not wish to transfer can opt for a refund of any payments made.
You can get in touch with our funtime team via e-mail at email@example.com if you have any queries.